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Please read the following Terms and Conditions, if there
is anything you don’t understand please feel free to contact us.
Ingredients:
All our ingredients are of the highest quality. Our cakes may contain
nuts or nut traces. Marzipan is used on the premises.
Orders:
We prefer three months notice on wedding cakes but will
accept short notice wedding cakes subject to the availability of the date
required.
Any cake ordered from a picture or photo of a cake produced by any other
cake maker, can only be reproduced by Sugar Design as our interpretation
of that cake and will not be an exact reproduction of the cake in the
picture or photo, due to copyright. Deposits:
We require a £100 deposit on placement of each wedding cake order.
Please note that all deposits are non refundable.
Final Payment:
For wedding cakes the final payment is due at least three weeks before
delivery date, either by cheque or cash.
Wedding Cake Sponge Tiers:
If you require your wedding cake to be created with any sponge tiers,
we recommend that the sponge tiers be consumed on the day to ensure they
are as fresh as possible, we do not add any preservatives or additives
to our wedding cakes to prolong shelf life.
Delivery:
Wedding Cakes only are delivered and set up at the venue in consultation
with the client. Local delivery within a radius of our premises will be
free. If delivery is required outside this radius, we will provide a quotation.
Cakes may be collected from the premises with prior arrangement and will
be boxed ready for transportation. Responsibility for the cake rests with
the client once the cake has been removed from the premises.
Sugar Design does not send wedding cakes by courier unless arranged by
the client. Individual wedding cakes sent by courier are packed accordingly
for transportation. Sugar Design takes no responsibility for the cake
once it is collected and signed for by the courier.
Sugar Design cannot be held responsible for the location of the cake at
the venue, the stability or levelness of the table upon which the cake
is displayed or the quality of the surrounding around the cake. Please
ensure, therefore, that the 'cake presentation table' is level, stable
and strong enough to hold the cake.
All cakes other than wedding cakes must be collected.
Wedding Cake Cancellations:
Due to having to acquire certain components for our wedding cakes and
order these months in advance it is necessary to implement the following
conditions when a wedding cake order is cancelled:
30 days from your wedding date - 100 % of the total cost will be payable
unless we can fill the date.
Wedding Cake cancellations must be made in writing.
Wedding Cake Stands or Bases:
We supply our wedding cake stands and bases Free of charge, subject to
a refundable deposit, our stands and bases are used by many couples and
should be returned to us within seven days of your wedding date, stands
or bases returned after seven days may result in the loss of your deposit
and may be charged at £25 per week, unless agreed by us. Please
have some consideration for other couples and return them promptly.
We reserve the right to seek compensation for stands and bases not returned
or damaged when returned and to recover cost for replacements.
Cake Components:
From time to time certain components for our wedding cakes will become
unavailable or obsolete and may have to be replaced, this is totally out
of our control, however we will replace these with components of equal
or better quality and we reserve the right to do this without consultation.
We will endeavour to colour match any ribbons or icing colours to samples
provided by the customer, however in some cases exact matches are impossible
therefore we will match as near to the sample as possible. We reserve
the right to do this without consultation.
Many of our decorations on our cakes are edible but due to the construction
it is advised that you do not eat them. These include pillars ,dowels,
ribbon, flower picks, sugar flowers containing wires, tape stamens, and
ornaments
The client is responsible for advising the caterers of the inedible items
on the cake so that they remove them before serving.
Sugar Design takes no responsibility for fresh flowers
used on a cake with regards to any health and safety issues.
Our Terms & Conditions
When paying your deposit for your wedding cake it is believed that you
have read, understood and accept our terms and conditions.
Publications
From time to time our designs are published in national wedding cake magazines
and other publications. We reserve the right to use any image of a cake
made by Sugar Design for publication at a later date.
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